Made-to-measure IT service management for geo-solutions
Beyond your own company network, spatial data and GIS technologies can serve either as a basis or a supporting instrument for cooperating with customers, business partners or the general public. Spatial solutions, services and infrastructure components are critical business factors and subject to the demands that the company places on quality and IT service management.
Due to their particular complexity, operation of these solutions requires specific know-how and considerable expense. Increasing cost pressure demands optimisation of existing operating and service concepts.
It is against this background that con terra now offers custom-configured managed services for spatial solutions, based on established standards such as ITIL and defined service-level agreements (SLAs).
Our managed services are defined for a customer's specific solution and environment. We work with your established IT service providers through well-defined interfaces. Alternatively, we can cooperate with certified and experienced IT providers and offer you a complete package from a single source. This interplay guarantees a high quality level in the provision of the systems and particular flexibility when it comes to implementing your specific requirements.
Please get in touch with us if you would like to receive an individual offer for the support of your solution!